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Whiteflare Privacy Policy

Last Updated May 2023

Introduction

Whiteflare prides itself on its transparency to both associates and customers.

We want to give you the best possible service and the data we hold helps us tailor our services specific to you. We keep our records up to date with your areas of interest, expertise and availability, so that we can contact you when an opportunity arises that fits your requirements.

The new GDPR laws will offer you more control over your data and how you are contacted. We process your information for legitimate Whiteflare business purposes only:

  • Where the processing enables us to find and offer you employment opportunities suitable to your experience and requirements
  • To provide communications which we think will be of benefit and/or interest to you
  • To improve our services to our customers

Whenever we process data for these purposes we will ensure that we keep your Personal Data rights in the highest regard and, consider your data protection rights under current UK legislation. We never sell data to third parties.

What are cookies

Our website (along with nearly all other websites) uses cookies to help us provide you with a tailored service. Cookies are tiny text files containing small amounts of information which are downloaded on your computer when you visit certain webpages. Cookies do no harm your computer or contain any information that personally identifies you.

Managing Cookies

You can manage your cookie preferences through your web browser. If the settings on your browser are adjusted to accept cookies and you continue to use our website, we will take it that you are happy with this cookie usage. Should you wish to remove and no longer receive cookies from our site then this will likely affect how the site will works for you. Cookies are now a standard part of most modern websites so disabling them will likely limit the functionality of most of the websites you view.

Removing Cookies

You can switch off cookies by adjusting the settings of your web browser so cookies are blocked and will not be accepted. If you would like to know more about managing your cookies please visit http://www.allaboutcookies.org/manage-cookies

Personal Information

Whiteflare may collect your personal details, including but not limited to your name, contact details, address and employment history. This may include sensitive personal information including criminal convictions and ethnic origin and any other sensitive details from your CV.

We use and hold this information to:

  • Provide our services to you
  • Submit your CV for specific job applications, after agreeing each time with you
  • Maintain our internal database with your up to date details, this allows us to provide services to you
  • Improve our services
  • Provide communications to you which we think would be of benefit and/or interest

We will ensure that all personal information supplied is held securely in accordance with the General Data Protection Regulation (EU) 2016/679, as adopted into law of the United Kingdom in the Data Protection Act 2018. Further, by providing telephone and email details, you consent to Whiteflare contacting you using either method. You have the right at any time to request a copy of the personal information we hold on you. Should you wish to receive a copy of this, or would like to be removed from our database, please contact us at contact@whiteflare.co.uk

How we collect information

Whiteflare collects information in two ways:

1) When you directly give it to us ("Directly Provided Data")

When you communicate with us and become one of our registered associates, you may choose to give us information – for example, by filling in text boxes or completing registration forms. All this information requires a direct action by you at that time for us to receive it.

2) When you give us permission to obtain from other accounts ("User Authorised Data")

Depending on your settings or the privacy policies for other online services, you may give us permission to obtain information from your account with those other services. For example, this can be via social media or by choosing to send us your location data when accessing our website from your smartphone.

How long do we keep your data for?

Whiteflare will not retain your personal information longer than necessary. We will hold the information you provide while you remain as an associate or customer, or as needed to provide the Services to you, or for as long as is necessary to provide support-related reporting and trend analysis.

If legally required or if it is reasonably necessary to meet regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce our Terms and Conditions, we may also retain some of your information for a limited period of time as required, even after you have closed your account or it is no longer needed to provide the Services to you.

Registration forms

Whiteflare will not sell or rent your personally identifiable information, gathered as a result of filling out any registration forms.

Choosing how we use your data

We understand that you trust us with your personal information and we are committed to ensuring you can manage the privacy and security of your personal information yourself.

Recognising that it is your choice to provide us with your personally identifiable information, we commit to giving you the ability to do the following:

  • You can verify the details you have submitted to Whiteflare by contacting us at contact@whiteflare.co.uk. Our security procedures mean that we may request proof of identity before we reveal information, including your e-mail address and your address
  • You can also contact us by the same method to change, correct, or delete your personal information controlled by Whiteflare. Please note though that, if you have shared any information with others through social media channels, that information may remain visible, even if your account is deleted.
  • We may retain archived copies of your information as required by law or for legitimate business purposes (including to help address fraud and spam)
  • You can request a readable copy of the personal data we hold on you at any time. To do this, please contact us contact@whiteflare.co.uk

Contact

If you have any questions or queries you can contact us at:

contact@whiteflare.co.uk

Zoey Peace
Data Protection Officer

Bowman House Business Centre,
Bowman Court,
Whitehill Lane,
Royal Wootton Bassett,
Wiltshire,
SN4 7DB
01249 478445

Please note, we regularly review how we process and protect data. Therefore, changes to our policy may occur at any time. We will publicise any significant changes.

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