An accomplished Operations Manager with an outstanding track record of improved safety and performance in the transport sector. This associate has extensive experience in developing, training and leading teams and developing continuous improvement strategies.
Achievements: • Formed and managed a team of operational safety critical staff • Established, trained and managed a team of 35 high performing conductors • Launched a competence management system for safety critical staff • Introduced improved investigation procedures, subsequently incorporated into the company’s HR Procedures Manual and rewarded by the Operations Director • Drove a culture of continuous improvement across Safety, Risk Management and Train Performance operations
Experience: An exceptional people manager who thrives on developing staff to fulfil their potential, this associate has built and led multiple successful teams. He is also a highly capable project, change and risk manager that uses advanced investigative and problem solving skills to identify and address root causes of major and minor incidents. He has an in depth knowledge of HR and Trade Union issues which coupled with his strong communication and stakeholder/staff management enables him to resolve complex issues.