A highly experienced Project and Programme Management professional with an enviable track record in the successful delivery of large, complex business change initiatives in both the public and private sectors, most notably as the ‘On Street’ Release Manager of the hugely successful Barclays Cycle Hire Scheme. A certified PRINCE2, MSP and MoR Practitioner as well as an Associate of the Chartered Institute of Bankers and a member of the Institute of Financial Services.
Conceived and implemented Portfolio Management for Serco CIO for their £100M portfolio of complex programmes and projects to support Corporate growth and margin objectives
Managed the delivery on the ‘On-Street’ components of the Barclays Cycle Hire Scheme including the stabilisation and management of the overseas manufacturing supply chain
Undertook and implemented a quality management plan to recover the failing Barclays Cycle Hire Scheme PMO
Account Management for Serco Consulting, exceeding revenue target by 150% whilst improving margin performance
Conceived and designed a major Transformation Programme for a Defence client and advised on set-up and management
Provided expert advice, mentoring and project leadership to recover Defence client project
Leadership of a programme to re-engineer Complaints Management Process to reduce cost of rework by £160M
Goal directed management of key business control project to avoid regulatory censure
Experience: Over 25 years’ experience in the Financial Services Sector during which time has held a number of senior management positions in risk management and transformational change having led large business transformation and regulatory change programmes at both Barclays Bank and the Financial Services Authority. Also had six years’ experience of leading a variety of consultancy assignments for both public and private sector clients specialising in leading (and recovering) large programmes as well setting up Portfolio, Programme and Project Offices and improving the operational capability of existing, underperforming offices.